faq

---

FIRST TIME CLIENT? if it's your first time scheduling an appointment, please book a consultation with the selected stylist. During the consultation we will talk about hair history, hair goals, maintenance, pricing and future appointments. A test strand is required for all new color services.

*Retainer is required to schedule appointment*  

NEED TO CANCEL MY APPOINMENT, please cancel your appointment 24 hours before your scheduled time to avoid a $50 no show fee. A credit card is required to hold an appointment.   

RUNNING LATE TO MY APPOINMENT, we allow a 15 min grace period. Appointment will be canceled after the 15 mins grace period. 

RESCDHEULE APPOINMENT, appointments can be rescheduled 24 hours before. Must be booked within the same month of scheduling 

CHILDREN & EXTRA PEOPLE, are not allowed at the moment, space is limited

WHAT'S NEXT AFTER BOOKING APPOINMENT, you will receive more details via email. Please include your email info